With increasing competition in retail finance, companies are faced with unique challenge of providing competitive rates to secure more business for increased top line yet maintain a healthy bottom line.

Bottom line of companies get reduced due to high default percentages which are written off in books of accounts and termed as stressed assets or non performing assets. Efficient management of the stressed asset offers significant tangible and intangible benefits to the financial services companies.

We, at e-Nxt, address the challenge of Stressed Assets Management by making use of our pan India presence of feet-on-street working in tandem with a multi lingual tele conciliation centre located at Mumbai. We offer tailored solutions based on the asset class. Our teams have experience of delivering great value for all asset classes which includes unsecured to secured and low ticket to very high ticket size borrowers. We also undertake skip tracing and field investigations to facilitate the collection output.

Our in-house created web based technology platform shares the status of each & every case on real time basis. To ensure client control over recoveries all negotiations are routed to client for approval through system, monetary collection is executed post valid approval from client or as per the client matrix. System also helps in assisting with the trigger for loan closure post entire payment is reflected in clients accounting system. 

High percentage of successful resolution is facilitated by :  

»	All India Feet-on-Street
»	Dedicated feet-on-street monitored by Team leader with modest span of controls
»	Well placed state heads for each state and Regional heads
»	Multi lingual Call Centre located at Mumbai
»	Internally developed CRE, enabling logging and recording of effort
»	CRM enabling tracking and monitoring settlements
»	Internal audit and micro monitoring for Fraud Control