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Vision
  • We will partner our clients to go beyond ‘Outsourcing’ to ‘Value Creation’ across the Sales & Marketing, Business Process Management Services and Collections space
Mission
We will
  • Provide cost optimal solutions, using our domestic geographic spread, technology & analytics as enablers
  • Provide end-to-end solutioning capabilities of Voice, Data & Feet-on-street, as needed
  • Ensure that we put our customers at the centre of all that we do resulting in customer delight & building strong relationships
  • Constantly strive to achieve the highest possible standards in our day-to-day work and in the quality of services we provide
  • Adhere to the ‘Tata Code of Conduct’ proactively in all our business dealings
  • Enable our staff to have fulfilling careers
  • Create sustainable long term value for our shareholders
  • Be a responsible corporate citizen in the communities in which we operate